• 6:30 AM - 7:30 AM | Sunrise Activity: Sunrise Yoga

• 7:00 AM - 4:00 PM | UTC Check-in & Registration

• 7:30 AM - 8:45 AM | Opening Breakfast

• 8:10 AM - 10:00 AM | TourismTALKS Main Stage Speakers

• 10:00 AM - 10:45 AM | Networking Break

10:45 AM - 11:45 AM | Breakout Sessions

• 11:45 AM - 1:00 PM | Opening Lunch

• 1:00 PM - 1:45 PM | TourismTALKS Main Stage Speakers

• 1:15 PM - 1:45 PM | TourismTALKS: Engineering Unforgettable Experiences

  Location: DCC - Eclipse Expo

  Experiences are the currency of 21st century consumers. To be successful, destinations, attractions, lodging companies, cultural sites, culinary venues and retailers must engineer unforgettable visitor experiences that turn customers into brand ambassadors.

  Discover the Experience Formula™ to impact and influence customers’ emotional bank accounts. Uncover the levels of experiences to create engaging and immersive new offerings. Understand the five stages of every experience to create meaningful customer connections. Finally, learn about successful business case studies and models to create sustainable tourism success.

  Speaker: Joe Veneto, Veneto Collaboratory

  Sponsored by Tripadvisor

• 1:45 PM - 2:30 PM | Networking Break

2:30 PM - 3:30 PM | Breakout Sessions

• 3:30 PM - 3:40 PM | Hydration Break

3:40 PM - 4:40 PM | Breakout Sessions

• 7:00 PM - 8:00 PM | Destination Dine Around